SUPPORT THAT STARTS WITH YOU
A little help around the home can make a big difference.
SUPPORT THAT STARTS WITH YOU
Our friendly cleaning service provides practical help for anyone who would benefit from some extra support keeping on top of their home. Whether the service is arranged personally or with the help of a family member or representative, we’ll take the time to understand what’s needed and provide reliable, professionally managed cleaning support.
There’s no one-size-fits-all approach. We’ll arrange an initial home visit, talk through where help would be most useful and agree a cleaning routine that feels comfortable, manageable and right for the individual.
A little help around the home can make a big difference.
HOW DO WE GET STARTED?
It Begins With a Home Visit
We’ll visit first to understand what help is needed, answer any questions and agree how the cleaning service will work.
WILL I KNOW MY CLEANER?
Familiar Faces Where Possible
Wherever possible, we’ll provide the same regular cleaner so they can become familiar with the home, routine and preferences.
SUPPORT THAT FITS AROUND YOU
Flexible cleaning support for everyday life.
Whether you need regular help keeping on top of your home, some additional cleaning from time to time, or a service arranged with the help of somebody you trust, we’ll work with you to make everything simple, comfortable and manageable.
Regular Cleaning Support
Dependable cleaning visits to help keep the home clean, comfortable and manageable.
Flexible Cleaning Support
Additional cleaning help when keeping on top of the home becomes more difficult.
Family-Arranged Cleaning
Cleaning can be arranged with the help of a family member or representative while keeping the customer comfortable, informed and involved.
what's included
Practical help keeping on top of your home.
Every home and every person is different. During your initial home visit, we’ll discuss where help would be most useful and agree cleaning priorities that feel comfortable, manageable and right for you.
Flexible Cleaning Priorities
Dusting & Surface Cleaning
Vacuuming
Mopping Hard Floors
Kitchen Cleaning
Bathroom Cleaning
High-Touch Areas
Bins & Finishing Touches
Mirrors & Internal Glass
Window Sills & Ledges
SUPPORTING INDEPENDENCE AT HOME
Helping you keep home feeling like home.
A little practical help with cleaning can make it easier to continue enjoying a clean, comfortable home and maintain the routines that matter to you. Our role is to provide dependable cleaning support while respecting your home, your preferences and the way you like things done.
Some customers arrange their cleaning personally, while others have a son, daughter, family member or representative help organise the service. Either way, we’ll take the time to understand what matters to the person receiving the cleaning and aim to provide familiar, reliable support wherever possible.
what our customers say
Freedom cleaning have been doing a sterling job for my elderly mum.
Freedom cleaning have been doing a sterling job for my elderly mum. They have listened and understood my mum's needs, and continue to support her, are flexible and responsive. The cleaning itself is great, and they offer additional services, which is an added bonus. Thank you to Emma, and Pauline.
D Hopkins
Freedom Cleaning Customer
REASSURANCE YOU CAN RELY ON
Trusted cleaning, with reassurance built in.
When someone is regularly visiting your home, trust and reliability really matter. Our established local service combines carefully selected cleaners with professional support and straightforward, flexible arrangements.
Trusted Since 2015
DBS Checked
HOW IT WORKS
A simple start to your cleaning support.
From your first enquiry to meeting your cleaner, we make getting started simple and straightforward.
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Schedule Your Free Visit
Get in touch by phone or online and we’ll arrange a convenient time to visit you at home.
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We Visit Your Home
We’ll talk through where help would be most useful, how frequently you’d like us to visit and any particular preferences or requirements. We’ll then confirm the price for your cleaning service.
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We Match Your Cleaner
Back at the office, we’ll match you with a trusted cleaner based on your preferred days, times and cleaning needs.
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Meet Your Cleaner
Before your cleaning service begins, we’ll introduce you to your cleaner, talk through what has been agreed and make sure they understand your home, priorities and preferences.
GOOD TO KNOW
Clear arrangements, built around you.
We keep everything straightforward, respectful and flexible, whether cleaning is organised personally or with the help of a family member or representative.
A service agreed together
We’ll discuss what help would be most useful and agree the cleaning priorities before the service begins.
Familiarity matters
Wherever possible, we’ll aim to provide the same regular cleaner so they can become familiar with the home and routine.
Somebody you trust can help
A family member or representative can help organise the service while ensuring the person receiving the cleaning remains comfortable, informed and involved.
More questions? Visit our Help Centre →
Independent Living Cleaning FAQs
Is this a home care service?
No. Freedom Cleaning provides domestic cleaning and practical household cleaning support. We do not provide personal care, medication support or other regulated care services as part of the cleaning visit.
Can a family member arrange cleaning for a parent or relative?
Yes. A family member can contact us to help arrange cleaning for a parent or relative. We’ll discuss the requirements, arrange an initial home visit and make sure everyone understands how the service will work.
Do I need to be at home during my cleaning visit?
No. Many of our customers are out while we clean. During your initial home visit, we can agree suitable access arrangements so your cleaner can enter your home safely and securely.
Can I pause my cleaning visits?
Absolutely. If you’re going away or simply need to take a break from your regular cleaning service, just let us know. We’ll pause your visits and arrange to restart them when you’re ready, subject to availability.
Can I request the same cleaner each visit?
Absolutely. Wherever possible, we aim to provide the same cleaner on regular visits so familiarity and confidence can build over time.
What happens if my regular cleaner is unavailable?
If your regular cleaner is unavailable due to holiday, illness or another unexpected absence, we’ll let you know and, wherever possible, arrange suitable cover to keep disruption to your cleaning service to a minimum.
Do you provide the cleaning products and equipment?
Yes. For deep cleaning services, we provide the cleaning products and equipment required for the job.
For regular cleaning, many customers prefer us to use their own products and equipment because they have particular brands, scents or products they like in their home. However, we can provide cleaning products and equipment for regular visits on request for a small additional fee.
Still have a question?
Can’t find the answer you’re looking for? Explore our Help Centre for more information, or contact our friendly team and we’ll be happy to help.
Ready to Get Started?
A cleaner home starts with a simple visit.
Book your free home visit today and let us tailor a service that fits your routine, your space, and your needs. No pressure, no obligation — just reliable, professionally managed cleaning from a team you can trust.
01724 642042
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