
help centre
Bookings & Schedule
Managing your appointments couldn't be easier.
Need to rearrange a clean, request an additional visit or let us know you're away? This section explains how we manage your appointments and what to expect if your regular cleaning schedule changes.
Professional Domestic Cleaning

help centre
Bookings & Schedule
Managing your appointments couldn't be easier.
Need to rearrange a clean, request an additional visit or let us know you're away? This section explains how we manage your appointments and what to expect if your regular cleaning schedule changes.
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Frequently Asked Questions
We've answered some of the most common questions about Bookings & Schedule below. If you can't find the answer you're looking for, we're always happy to help.
Can a family member arrange cleaning for a parent or relative?
Yes. A family member can contact us to help arrange cleaning for a parent or relative. We’ll discuss the requirements, arrange an initial home visit and make sure everyone understands how the service will work.
Can you clean my new home before I move in?
Yes. Cleaning before your belongings arrive can be an ideal opportunity to refresh empty rooms, cupboards and other areas that will become harder to access once you have unpacked.
Can I cancel my regular cleaning service?
Yes. If you decide to stop your regular cleaning, simply let us know. We'll make the process straightforward and hassle-free.
When should I book an after builders clean?
Ideally, the main building, renovation or decorating work should be complete before the final clean takes place so we can concentrate on getting the finished space clean and ready to use.
Can you clean after all my belongings have been removed?
Yes. A move-out clean can be arranged once your belongings have been removed, allowing us better access to floors, cupboards, shelves and other normally occupied areas.
Can I pause my cleaning visits?
Absolutely. If you’re going away or simply need to take a break from your regular cleaning service, just let us know. We’ll pause your visits and arrange to restart them when you’re ready, subject to availability.
Can I change how often you visit?
Yes. You can increase or reduce the frequency of your cleaning visits whenever your requirements change, subject to availability.
Can a family member arrange a move clean for someone else?
Yes. A family member can contact us to discuss the property, access arrangements and cleaning required, making it easier to organise support for someone else’s move.
Does the property need to be empty before you clean?
Where possible, an empty property makes it easier for us to clean thoroughly and reach areas that may normally be obstructed by belongings or furniture. We can discuss the circumstances with you beforehand.
We're Here to Help
We don't currently have any frequently asked questions for Booking & Schedule. If there's anything you'd like to know, please get in touch and a member of our friendly team will be happy to help.
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