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Our Cleaners

Meet the people who make Freedom Cleaning what it is.

Our cleaners are carefully selected, fully trained and supported to deliver the high standards our customers expect. Learn more about recruitment, DBS checks, holiday cover, regular cleaners and our commitment to quality.

Professional Domestic Cleaning

Freedom Cleaning team member answering a customer’s questions during a home visit

help centre

Our Cleaners

Meet the people who make Freedom Cleaning what it is.

Our cleaners are carefully selected, fully trained and supported to deliver the high standards our customers expect. Learn more about recruitment, DBS checks, holiday cover, regular cleaners and our commitment to quality.

average rating is 3 out of 5

average rating

Frequently Asked Questions

We've answered some of the most common questions about Our Cleaners below. If you can't find the answer you're looking for, we're always happy to help.

Do all of your cleaners have a DBS check?

Yes. Every member of the Freedom Cleaning team holds a valid DBS check before working in customers' homes.

Are your cleaners individually insured?

Our cleaners work under Freedom Cleaning's comprehensive business insurance, which covers them while carrying out authorised work on our behalf. Every member of our team is also carefully recruited, fully vetted and trained to deliver a safe, professional and reliable cleaning service.

What type of DBS check do your cleaners have?

Our cleaners hold the appropriate level of DBS check required for their role. If you'd like further information, we're always happy to discuss this with you.

Why do you carry out DBS checks?

We believe trust is earned. DBS checks form part of our recruitment process to help provide additional reassurance for every customer.

Can I request the same cleaner each visit?

Absolutely. Wherever possible, we aim to provide the same cleaner on regular visits so familiarity and confidence can build over time.

What happens if my regular cleaner is unavailable?

If your regular cleaner is unavailable due to holiday, illness or another unexpected absence, we’ll let you know and, wherever possible, arrange suitable cover to keep disruption to your cleaning service to a minimum.

Are your cleaners insured as well?

Yes. Alongside being DBS checked, our cleaners are fully insured, professionally trained and supported by our office team.

Who carries out your carpet and upholstery cleaning?

Our carpet and upholstery cleaning is carried out by a trusted specialist associate who works alongside Freedom Cleaning. We’ve chosen to work with an experienced specialist so our customers receive the right knowledge, equipment and cleaning methods for carpets and upholstery.

Freedom Cleaning remains your point of contact when arranging the service, and we’ll make it clear who will be attending your home before the appointment.

We're Here to Help

We don't currently have any frequently asked questions for Our Cleaners. If there's anything you'd like to know, please get in touch and a member of our friendly team will be happy to help.

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Everything you need to know before your first clean, from requesting your free home visit to preparing for your service.

Manage appointments, rearrange visits and learn how we keep your cleaning schedule running smoothly.

Information about pricing, invoices, payment methods and our straightforward approach to billing.

Learn how we securely manage keys, alarm information and access to your home.

Learn more about our values, experience and why local homeowners trust Freedom Cleaning.

Everything you need to know about what's included in your cleaning service.

Browse additional questions and answers covering a variety of topics.

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We provide solutions to grow your business

We provide tailored solutions to help your business grow, from innovative product design to strategic branding, engaging social media, and impactful content marketing. We’re here to drive your success.

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Freedom Cleaning customer support helping domestic cleaning clients across Scunthorpe and North Lincolnshire.

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Below are some frequently asked questions, where you can find useful information about our service policies and the value you will receive.

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